FAQ
Where is InterContinental Paris Le Grand located?
InterContinental Paris Le Grand is located at 2 rue Scribe in Paris’s 9th arrondissement, directly opposite the Palais Garnier. The hotel enjoys a prime location close to the Grands Boulevards, Paris’s iconic department stores, rue de la Paix and place Vendôme.
How can I contact InterContinental Paris Le Grand?
Our teams are available by phone on +33 (0)1 40 07 32 32 or by email at legrand@ihg.com.
For any enquiries regarding a room reservation, you may also contact our Reservations team on +33 (0)1 40 07 32 34 or by email at legrand.reservation@ihg.com.
What are the check-in and check-out times?
Rooms are available from 3:00 pm on the day of arrival and must be vacated by 12:00 noon on the day of departure.
Early check-in or late check-out may be available upon request, subject to availability and the terms and conditions of your reservation.
Is InterContinental Paris Le Grand accessible to guests with reduced mobility?
InterContinental Paris Le Grand offers accessible rooms and facilities for guests with reduced mobility.
To help us prepare for your stay and recommend the room best suited to your needs, please contact our team on +33 (0)1 40 07 32 32.
Are pets allowed at the hotel?
Pets are not permitted at the hotel, with the exception of guide dogs, in accordance with the hotel’s accessibility policy.
How can I get to InterContinental Paris Le Grand?
The hotel is easily accessible from Paris’s main railway stations: approximately a 10-minute walk from Gare Saint-Lazare, 15 minutes from Gare du Nord and 25 minutes from Gare de Lyon.
From Paris-Charles de Gaulle and Paris-Orly airports, the journey takes approximately 40 minutes by car, depending on traffic conditions.
Which metro stations are closest to the hotel?
Opéra station, served by metro lines 3, 7 and 8, is just a few steps from the hotel. Auber station, served by RER line A, also provides convenient access to InterContinental Paris Le Grand.
Can the hotel arrange a transfer from the airport or a railway station?
Yes. Our Concierge team can arrange private transfers to and from Paris airports and railway stations.
For any enquiries, please contact our Concierges at parisconcierge@ihg.com.
Does InterContinental Paris Le Grand have parking?
Yes. InterContinental Paris Le Grand offers access to a partner car park at a rate of €55 per day.
Our Concierge team will be pleased to provide further information ahead of your arrival. Once at the hotel, our Bell team can also assist you and direct you to the most suitable parking option.
Is the hotel close to the department stores and place Vendôme?
Yes. InterContinental Paris Le Grand is ideally located for exploring Paris on foot. Printemps Haussmann, Galeries Lafayette, rue de la Paix and place Vendôme are all just a few minutes from the hotel.
The Palais Garnier is located directly opposite the property.
What services can the Concierge team arrange?
Our Concierges are on hand to help guests plan their stay in Paris. Private transfers, restaurant reservations, shows, cultural experiences and personalised recommendations can all be arranged upon request.
What types of rooms does InterContinental Paris Le Grand offer?
The hotel offers several room categories: Cosy Rooms, Classic Rooms and Premium Rooms. Elegant and comfortable, they combine the Grand Hôtel’s Second Empire heritage with contemporary interiors inspired by Paris, dance and music.
What suites does InterContinental Paris Le Grand offer?
The hotel offers a collection of Junior Suites, One Bedroom Suites, Ambassador Suites, Royal Suites and Presidential Suites, as well as five Signature Suites: La Parisienne, Pearl, Opéra, Eugénie and Charles Garnier. Each reveals a distinctive world of its own, conceived as an invitation to discover the history, elegance and unique identity of the Grand Hôtel.
Do any rooms offer views of the Palais Garnier?
Yes. Selected rooms and suites enjoy privileged views of the Palais Garnier. When booking on our website, we recommend checking the features of your selected room category. Our Reservations team is also available to assist you in choosing the room or suite that best suits your preferences.
Is InterContinental Paris Le Grand suitable for family stays?
Yes. Several room and suite categories are suitable for families.
Selected suites feature multiple bedrooms and separate living areas. Our Reservations team will be pleased to advise you on the configuration best suited to your stay.
How can I book a room at InterContinental Paris Le Grand?
You can book your stay directly online via the InterContinental Paris Le Grand website or the IHG website.
Our Reservations team is also available on +33 (0)1 40 07 32 34 or at legrand.reservation@ihg.com.
What is the cancellation policy?
Please refer to the terms and conditions associated with your selected rate at the time of booking, or contact our Reservations team for further information.
Does InterContinental Paris Le Grand have a Club Lounge?
Yes. Located on the first floor of the hotel, the Club Lounge offers an intimate and exclusive setting overlooking La Verrière.
Guests can enjoy the space throughout the day, from breakfast and afternoon tea to a relaxing evening experience.
What are the Club Lounge opening hours?
The Club Lounge is open daily from 7:00 am to 9:00 pm.
A buffet breakfast is served from 7:00 am to 11:00 am, afternoon tea from 2:30 pm to 4:30 pm, and evening service from 5:00 pm to 9:00 pm.
How can I access the Club Lounge?
Club Lounge access is included with selected offers or may be added at an additional cost depending on your room category and the terms of your stay.
To ensure a peaceful and comfortable experience for all guests, the Club Lounge is accessible to guests aged 12 and over.
Can I visit Café de la Paix without staying at the hotel?
Yes. Café de la Paix welcomes both hotel guests and outside visitors.
A Parisian institution for more than 160 years, it is located at 5 place de l’Opéra, directly opposite the Palais Garnier.
What are the opening hours of Café de la Paix?
Café de la Paix is open daily, with continuous service from 7:00 am to 11:00 pm. Restaurant service hours may vary depending on the time of day and on public holidays.
Can I have lunch or dinner on the terrace at Café de la Paix?
Yes. The Café de la Paix terrace offers a quintessentially Parisian experience overlooking the Palais Garnier, subject to the season and weather conditions.
How can I book a table at Café de la Paix?
You can book a table directly online via the Café de la Paix website or by phone on +33 (0)1 40 07 36 36.
Does Café de la Paix offer brunch?
Yes. Le Grand Brunch at Café de la Paix is served every Sunday from 12:30 pm to 3:30 pm.
The price is €120 per person, including a glass of Champagne. Brunch is complimentary for children under the age of 3, while children aged 4 to 12 receive a 50% discount.
Does Café de la Paix offer live music?
Yes. Every Friday and Saturday evening, Café de la Paix comes alive with live music. French favourites, international classics and iconic songs set the tone throughout the evening.
As the performances unfold, the atmosphere builds and dinner naturally extends to the rhythm of the music, creating an elegant and vibrant experience to enjoy until the final notes.
Live music also accompanies the Grand Brunch every Sunday, adding an extra touch to the experience.
Does InterContinental Paris Le Grand have a bar?
Yes. The Bar du Grand Hôtel welcomes both hotel guests and outside visitors in an elegant and intimate atmosphere. Signature cocktails, Champagnes and fine spirits can be enjoyed throughout the day and into the evening.
What are the Bar’s opening hours?
The Bar welcomes guests daily from 12:00 noon to midnight in an elegant and intimate setting, ideal for a meeting, an aperitif or a relaxing moment in the heart of the hotel.
For further information or reservations, our team is available by phone on +33 (0)1 40 07 36 35 or by email at bargh.parislegrand@ihg.com.
Does the Bar du Grand Hôtel offer live music?
Yes. Every Thursday, Friday and Saturday evening, the Bar du Grand Hôtel comes alive with piano music and live performances.
French classics, international favourites and iconic songs set the tone throughout the evening, creating an elegant and vibrant atmosphere.
Over a cocktail or a selection of sharing plates, guests can linger as the evening unfolds to the rhythm of the music and the unique charm of the setting.
What is La Verrière at InterContinental Paris Le Grand?
At the heart of InterContinental Paris Le Grand, La Verrière offers an elegant retreat beneath an expansive glass roof filled with natural light. Designed as a true winter garden, it offers a peaceful and refined atmosphere, ideal for lunch, drinks or simply a relaxing moment away from the bustle of Paris.
La Verrière welcomes guests daily from 10:00 am to midnight. Reservations can be made directly online via the InterContinental Paris Le Grand website, or through our team by phone on +33 (0)1 40 07 36 35 or by email at bargh.parislegrand@ihg.com.
Does InterContinental Paris Le Grand have a spa?
Yes. Located on the first floor of the hotel, Dermo Ocean Spa Algotherm offers a dedicated space for relaxation and well-being. It features four individual treatment rooms, one double treatment room, a hammam, a sauna and a relaxation area.
What are the opening hours of Spa Algotherm?
Dermo Ocean Spa Algotherm is open daily from 10:00 am to 8:00 pm.
How can I book a treatment at Spa Algotherm?
You can book your treatment directly online or contact the Spa Algotherm team, who will be pleased to advise you and help you select the experience best suited to your needs.
Phone: +33 (0)1 40 07 36 96
Email: spa.parislegrand@algotherm.com
Does InterContinental Paris Le Grand have a fitness centre?
Yes. The fitness centre is open 24 hours a day and features Technogym equipment for cardiovascular and strength training. Personal training sessions can also be arranged upon request.





